We are very pleased to welcome the following accounts to our family of clients:

Lake Hills, a 1,100 home community located in the rolling hills of Corona, with spectacular views of the surrounding valleys and Lake Mathews.

Villas del Rey, a 300 town-home style community located in the beach town of Playa del Rey.

Lake Riverside Estates Community Association, a 1,071 lot gated community located in the hills of Aguanga - complete with a lake, private airport, club house, pool, and recreational facilities.

Country Meadows, a large planned development in Menifee.
 

We have replaced most workstations with IBM IntelliStation Pro Workstations, and are in the process of upgrading our 17" LCD monitors to 19" LCD monitors.

We have upgraded our Los Angeles office with the brand new HP 4730 multifunction device, which allows us to scan and email documents, send and receive digital faxes, and copy and print in high resolution color from one piece of equipment.

We have upgraded our graphics software, and increased our professional stock photo libraries to provide more tools for our color newsletters.

We have upgraded our work order system to provide additional features and graphical reporting.

We are replacing our Palm Pilots and mobile phones with Smart Phones, which include both a PDA and a phone in one unit.

We have upgraded our annual meeting audio systems.

We continue to upgrade our accounting and management systems software on a quarterly basis.

We now provide client specific "Welcome Home" DVDs for our communities, which includes pdf files containing all governing documents and needed forms.  We create a video showing your community, with all of the helpful or important information that a new homeowner would need.  Also included is a 15 minute video that explains the general functions and practical workings of an Association.

We now provide copies of all invoices, prior to payment, to the Board via encrypted email, and can then pay the bill after approval by electronic means.  Now the Board can keep copies of every invoice, in easy electronic form.

We are now creating our graphical financial reports in vivid, laser (not inkjet) color.

All of our community newsletters are printed in color.

We now provide online surveys to quickly poll the community on important issues.

In addition to our video training library, we are also now providing web-based streaming video training on our website (please see our Association Articles and Files page.)

We now provide for telephone messaging to the entire community to notify them of meetings, road work, or anything else that is of an urgent nature.  Our system can make up to 2,000 phone calls per hour.

We continue to update our power point presentations for the annual meetings. 
 

Megan Morrison, and Lori Palomo successfully completed the M206, Financial Management, a two-day course offered by CAI.

Carrie Kieta has successfully completed the M100, The Essentials of Community Association Management, a three-day course offered by CAI.

Jessie Brown and Melissa Wudzke has joined the Avalon team in Temecula, increasing our customer service response.

Jeff Baker, CCAM has joined the Avalon management team in Temecula.  Jeff comes with many years of Association experience.